Privacy Policy updated 06.10.2020 at 20.16
This is the privacy notice of L&B Creative Design.
This is a notice to inform you of our policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.
Here at L&B, we take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.
We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.
Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).
The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided at knowyourprivacyrights.org
INFORMATION L&B CREATIVE DESIGN PROCESS WITH YOUR CONSENT
Through certain actions where there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including our services, you provide your consent to L&B to process information that may be personal information.
Wherever possible, We aim to obtain your explicit consent to process this information, for example, by asking you to agree to the use of cookies.
Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply.
Except where you have consented to our use of your information for a specific purpose, We do not use your information in any way that would identify you personally.
If you have given us explicit permission to do so, we may from time to time pass your name and contact information to selected associates whom we consider may provide services or products you would find useful.
We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.
You may withdraw your consent at any time by instructing us via email at info@lb-creative-design.co.uk
SENDING A MESSAGE TO L&B CREATIVE DESIGN
When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need.
We record your request and our reply in order to increase the efficiency of our business.
We keep personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high quality service.
COOKIES
Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.
Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.
Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.
Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use.
We use cookies in the following ways:
– to track how you use our website
– to record whether you have seen specific messages we display on our website
Our website uses Google Analytics, a service which transmits website traffic data to Google servers. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.
ACCESS TO YOUR PERSONAL INFORMATION
At any time you may review or update personally identifiable information that we hold about you.
To obtain a copy of your information you may send us a request at info@lb-creative-design.co.uk
After receiving the request, we will tell you when we expect to provide you with the information you require.
COMPLIANCE WITH THE LAW
Our privacy policy has been compiled to comply with the law of every country or legal jurisdiction in which we aim to do business. However, ultimately it is your choice as to whether you wish to use my website.
COMPLAINING
If you are not happy with our service or if have any complaint then you should tell us by email at info@lb-creative-design.co.uk
If we receive a complaint, we record all the information you have given to us. We would use that information to resolve your complaint.
REVIEW OF THIS PRIVACY POLICY
We may update this privacy notice from time to time, as necessary. The terms that apply to you are those posted here on our website on the day you use our website.
If you have any question regarding our privacy policy, please contact us at info@lb-creative-design.co.uk